PRIVACY POLICY

Privacy Policy

Effective Date: May 16, 2025
Company: SurgiPortal
Contact Email: info@surgiportal.com

At SurgiPortal, your privacy is our top priority. We are committed to protecting your personal information and ensuring it is handled responsibly and transparently. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

1.1 Personal Information

When you register an account, place an order, or contact us, we collect essential personal details such as your full name, email address, phone number, and shipping address. This information allows us to provide you with seamless service and communication.

1.2 Payment Information

Payment details you provide during transactions are securely processed through trusted third-party payment gateways. SurgiPortal does not store complete payment card information to ensure your financial security.

1.3 Website Usage Data

We gather technical data including your IP address, browser type, device information, and pages visited on our website. This information helps us analyze and improve your browsing experience and our website’s functionality.

2. How We Use Your Information

2.1 Order Fulfillment

We use your data to process, manage, and ship your orders efficiently. You will receive updates on your order status and delivery information.

2.2 Customer Support

Your information enables us to respond promptly to inquiries, resolve issues, and provide product support tailored to your needs.

2.3 Marketing Communications

With your explicit consent, we send newsletters, promotional offers, and updates about new products and services. You can opt-out anytime.

2.4 Website Improvement

Aggregated usage data is analyzed to enhance website performance, user interface, and overall service quality.

3. Sharing of Information

3.1 No Sale or Rental

SurgiPortal does not sell, rent, or trade your personal information to third parties for marketing or other purposes.

3.2 Trusted Service Providers

We share data only with reliable third-party partners who assist us in operations such as payment processing, order fulfillment, and website hosting. These partners are contractually obligated to protect your data and use it solely for providing their services to SurgiPortal.

4. Cookies and Tracking Technologies

SurgiPortal uses cookies and similar technologies to personalize your experience and analyze site traffic. Cookies help remember your preferences and improve site navigation.

You may choose to disable cookies via your browser settings, but please note that some website features might not work properly without them.

5. Data Security

We implement industry-standard security measures, including encrypted connections (SSL), secure servers, and regular monitoring, to protect your personal data from unauthorized access or disclosure.

While we strive to safeguard your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your data.

  • Ask for deletion of your personal data, subject to legal and contractual obligations.

  • Opt-out of marketing communications at any time by following unsubscribe links or contacting us directly at info@surgiportal.com.

We are committed to responding to all requests promptly and transparently.

7. Changes to This Privacy Policy

SurgiPortal may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. All updates will be posted on this page with a revised effective date.

By continuing to use our website and services after changes are made, you accept the updated terms.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

Email: info@surgiportal.com